Covers Reservation agent

Independent restaurants · 52 languages

Nobody at the pass has time to answer the phone.

Covers picks up on the second ring, in whatever language the caller speaks, books or moves the table against the real floor plan, and texts the confirmation before the caller hangs up. Missed calls get called back within four minutes.

Live at Casa Verdad
Fri 25 Jul 2026
Service 5:00 PM to 10:00 PM

Tonight's book, as it stands at 6:42 PM.

Auto-synced · last write 14s ago

Floor and time · Tables 1 to 14 Dining room + window · 118 seats
Covers tonight
96
Occupancy
84%
Booked by Covers
37
Open holds
6
Table occupancy by half hour, 5:00 PM to 10:00 PM
Seated cover Hold, unconfirmed Kept for walk-ins ▸ Table 9 written 14s ago
Pacing check · next 90 minutes
7:00 PM 18 covers within pace
7:30 PM 26 covers near limit
8:00 PM 30 covers kitchen capped

Covers stops offering 8:00 PM once the kitchen cap is reached and offers 8:30 PM instead. The cap is set by you, per half hour.

Call in progress · +1 (415) 555 0182 ● Booking · 00:41
Caller · Spanish detected00:04

“¿Tienen mesa para cuatro a las ocho?”

Do you have a table for four at eight?
Covers · Spanish00:07

“Sí, tengo las ocho en punto junto a la ventana. ¿A nombre de quién?”

Yes, eight o'clock by the window. Under what name?
Caller00:19

“Marisol Arroyo. Y mi hija no puede comer gluten.”

Marisol Arroyo. And my daughter cannot eat gluten.
Covers · Spanish00:29

“Anotado. Mesa 9, ocho de la noche, cuatro personas, sin gluten. Le mando la confirmación por mensaje.”

Noted. Table 9, 8:00 PM, four people, gluten-free. Sending the confirmation by text.
Written to the book · 6:42 PM
Party
4 guests
Seating
8:00 PM
Table
9 · window
Guest
Marisol Arroyo
Kitchen note
Gluten-free, one guest
Confirmation
Texted in Spanish · 6:42 PM

Two calls tonight that would have rung out.

Recovery window · 4 minutes

Recovered missed calls 2 tonight · 19 this month · 96% reached
5:58 PMFri
Voicemail from Delphine Okonkwo
Line was busy during the 6:00 turn. Covers transcribed the voicemail, called back at 6:02 PM, and held the private room before the caller phoned a second restaurant.
Outcome Booked 8:30 PM
6-top · room B
Est. value + $612
6:21 PMFri
Hang-up after 22 seconds on hold
Caller dropped before anyone reached the phone. Covers rang back in Mandarin, matched the number to an April booking, and moved an existing 7:00 PM two-top to 7:30 PM at the guest's request.
Outcome Moved to 7:30 PM
2-top · table 4
Est. value + $148

It works the way a good host works.

Three jobs, no dashboard to learn

01

Answers in their language

Covers detects the caller's language in the first sentence and stays in it for the whole call. 52 languages, including Cantonese, Tagalog, Portuguese, and Farsi.

02

Writes to the real book

Bookings, moves, and cancellations go straight into your floor plan with table numbers, pacing rules, and kitchen notes. No second system to reconcile at close.

03

Calls back what it missed

Every busy signal, hang-up, and voicemail gets a callback inside four minutes, with the transcript attached so you can see exactly what was said.

What Casa Verdad got in July.

1 Jul to 25 Jul 2026 · one location

Calls answered
241
Every call picked up inside two rings. No hold music, no menu tree.
Covers added
96
Seats booked by Covers that were not on the book before the call.
Revenue recovered
$7,300
From missed calls returned inside the four-minute window, at a $76 average check.
Languages spoken
52
Eleven of them used at least once this month at this location.

Put Covers on the line tonight.

Forward your existing number, upload the floor plan, and the first call is answered within the hour. $249 per month per location. Cancel by unforwarding the number.

See a live call